Privacy Policy
This website privacy policy explains how Van Kukil protects and utilizes the information you provide when using this website. Should we request any information from you, it will only be used as outlined in this policy. This policy is updated periodically, and the most recent version is available on this page.
Van Kukil collects and uses certain data about individuals to provide products and services and to enable specific website functionalities. This information also helps us understand visitor behaviour, allowing us to improve our website and deliver relevant information.
Van Kukil is committed to safeguarding the confidentiality of both customers' and visitors’ information.
What Data We Collect
We may collect the following information:
- Name
- Contact information, including email address
- Demographic data such as postal codes
- Website usage information
- Details relevant to customer inquiries
How We Use Your Data
The data we collect allows us to better understand your needs and improve our offerings. Specifically, we may use it:
- For internal record-keeping
- To enhance our products and services
- To respond to your inquiries
- To tailor the website experience to your preferences
- To send promotional communications about products, services, and offers
- To conduct market research by contacting you via email, phone, or mail
Cookies and Their Use
What are Cookies?
A cookie is a small file placed on your device's hard drive. It helps the website recognize your device during visits and enables customized content and functionality.
How We Use Cookies
We use cookies to:
- Analyze website traffic using analytics tools
- Verify whether you are logged in
- Test variations of website content
- Store your preferences for future visits
- Recognize returning visitors and provide relevant functionality
Managing Cookies
You can configure your browser settings to manage or refuse cookies. Note that disabling cookies may affect website functionality and limit your access to some features.
Security
We employ robust physical and electronic security measures to ensure your data remains secure and protected from unauthorized access.
External Links
Our website may include links to third-party sites. Van Kukil is not responsible for the privacy practices or content of these external sites. We encourage you to read their privacy policies before sharing any information.
How We Use Your Contact Details and Name
We require your name and contact information to process orders, provide delivery updates, and detect fraudulent activities to protect you.
Your Payment Information
Van Kukil prioritizes the security of online payments. Payment details are processed exclusively by our payment provider, and are never stored by Van Kukil.
Your Contact History
Your contact history is used to provide excellent customer service and assist you whenever needed.
Your Purchase History
We use your purchase history to handle returns and to offer personalized customer support.
Your Website Navigation Data
We collect information such as your IP address, device type, and interactions with our website. This data helps us improve the e-commerce experience. You are not obligated to provide this data; however, withholding it may impact your ability to complete orders.
Sharing Your Information
Van Kukil does not sell your personal information. To deliver services, we may share your data with:
- Warehouses, order packers, delivery services, and payment processors
- Service providers maintaining our website
- Law enforcement and fraud prevention agencies, when required
Newsletters
If you opt in, we may send you newsletters about new products and updates.
How to Unsubscribe
You can unsubscribe at any time by clicking the "unsubscribe" link in our newsletters.
Data Retention
We retain your information for as long as your account remains active. This helps us meet legal and regulatory obligations, resolve disputes, and prevent fraud.
Your Rights
You have several rights regarding your personal information:
- Access and review the data we hold on you
- Correct inaccuracies in your information via your account
- Request deletion or restriction of your data in specific cases
- Unsubscribe from promotional emails at any time
- File complaints with your national data protection authority
Policy Updates
We may modify this policy to reflect changes in data processing practices. Updates will be communicated via our website or email.
For questions or feedback, please contact us at customerservice@vankukil.com